Last updated: 6 August 2026
FMIFY (Face Me, I Face You) is operated by Ten30 Studios. This page explains, in plain language, what happens to the information you share with us. If anything here needs to change for your situation, email hello@getfmify.com.
What we collect
- Your business name and contact email
- Business details you submit: services, prices, hours, policies, and descriptions of what you do
- Chat messages you send to Ada or through the build/onboarding flow
- Scorecard answers, if you complete the Customer-Capture Scorecard: your business name, email, an optional phone number, your answers to the assessment questions, anything you type in the free-text box, and the score we calculate from them
- Approximate location, city and country only, derived from your network connection when you submit the scorecard. We do not store your IP address or anything more precise than a city
- Technical metadata needed to operate and secure the service (e.g. timestamps, request data, basic logs)
Why we collect it
- To create your private preview agent from the information you submit
- To respond to your inquiries and provide support
- To show you your scorecard result and, if you asked us to, follow up about it. We do not add you to a marketing list from the scorecard alone
- To improve service quality
- To maintain security and audit logs
Who processes it
We use a small number of trusted providers to run the service:
- Vercel: hosting for our public website and serverless functions
- Anthropic: the AI model provider that generates agent responses
- Telegram: only where you choose to use FMIFY on Telegram
WhatsApp, Instagram, and Messenger are not active integrations today; if and when we add them, we'll update this page before processing data through them.
What we don't do
- We do not sell your raw business or customer conversation data.
- We don't use your private business knowledge to answer for a different business. Each agent answers only from its own information.
- We do not sell or share scorecard answers, and we do not use them to build a profile of you anywhere outside FMIFY.
Preview agents & human review
A preview agent is private and not customer-facing. Every preview goes through human review before anything goes live to your customers, and you approve the setup, plan, and channel before launch.
The Customer-Capture Scorecard
The scorecard is a free self-assessment. You have to give a business name and an email to see your result, because we send you nothing until you do and we want to be able to answer if you write back. The phone number is optional and is only used if you ask for your result by text.
Your answers are stored with your result so we can make sense of a reply months later. They are held on our own infrastructure, not with a third-party marketing tool, and they are covered by the same deletion promise as everything else on this page.
Deletion & your choices
You can request deletion of your data at any time: email hello@getfmify.com and we'll remove it. You can also ask what we hold about you. That includes any scorecard you completed.
Changes
We'll update this page if our practices change.
Questions about privacy or deletion: hello@getfmify.com